Personal Touch, Personal Service
At Traditional Artisan Insoles, we don't believe in impersonal online transactions. Every order is a conversation, every piece is crafted with care, and every customer relationship is built on trust and shared appreciation for authentic craftsmanship.
All Orders Are Custom Consultations
We don't process online payments. Instead, we engage in direct communication through social media platforms to understand your preferences, discuss customization options, and ensure each piece meets your expectations perfectly.
Our primary platform for detailed consultations, sharing product photos, and maintaining ongoing relationships with our customers in China and Asia.
Discord
Perfect for real-time discussions, sharing inspiration images, and connecting with fellow craft enthusiasts from around the world.
Telegram
For secure, private conversations about custom orders, pricing discussions, and sharing detailed product specifications.
Initial Inquiry Form
Share your interests with us, and we'll follow up through your preferred social platform
Frequently Asked Questions
We believe that handcrafted art deserves personal attention. Each piece we create is unique, and we want to understand your preferences, cultural interests, and intended use to recommend the perfect design. Direct communication allows us to share the stories behind each pattern and ensure you're completely satisfied with your choice.
We typically respond within 24 hours on all platforms. However, for detailed consultations and custom work discussions, we may schedule longer conversations to give your project the attention it deserves.
Yes, we ship worldwide! Shipping costs and delivery times vary by location. We'll discuss all details including packaging, insurance, and tracking when you contact us directly.
Absolutely! Custom embroidery is one of our specialties. Whether you want to incorporate family symbols, combine traditional motifs, or create something entirely unique, we're happy to work with you to bring your vision to life.
We accept various payment methods including bank transfers, PayPal, and platform-specific payment options. All payment details will be discussed securely through your chosen communication platform after we've finalized your order details.